The Branch Manager will be responsible for the overall management and profitability of the IT Training Institute branch. This includes overseeing daily operations, ensuring high-quality education delivery, driving student admissions, and leading the sales team to achieve revenue and growth targets. A strong focus on sales strategy, lead conversion, and team leadership is essential for this role.

Key Responsibilities:

Sales & Business Growth:

• Develop and implement sales strategies to meet and exceed monthly and quarterly enrollment targets.
• Identify new business opportunities, corporate tie-ups, institutional partnerships, and local marketing campaigns.
• Drive lead generation activities both online and offline (seminars, workshops, career fairs, etc.).
• Monitor and improve inquiry-to-admission conversion rates.
• Track competitors and adjust strategies to maintain competitive advantage.

Branch Operations:

• Oversee day-to-day operations of the branch to ensure smooth functioning.
• Ensure timely scheduling and delivery of training programs.
• Maintain facilities and infrastructure to provide a professional learning environment.
• Coordinate with trainers to ensure course quality and schedule adherence.

Team Leadership:

• Recruit, train, and manage front-desk staff, sales counselors, and support teams.
• Set KPIs for team members and conduct regular performance reviews.
• Motivate and coach the team to achieve targets and maintain high service standards.

Customer Relationship Management:

• Handle key student or parent concerns and ensure high levels of satisfaction.
• Implement feedback systems to improve training services and overall student experience.

Reporting & Analysis:

• Prepare and present branch performance reports, including sales figures, growth trends, and expense controls.
• Use CRM and MIS tools to track performance metrics and student life cycle management.

Requirements:

• Bachelor’s degree in Business, IT, Education, or related field (MBA preferred).
• 4+ years of experience in the education/training sector, with at least 2 years in a leadership or sales role.
• Proven experience in meeting sales targets and growing business revenue.
• Strong leadership, communication, and interpersonal skills.
• Knowledge of IT certifications and tech training programs (e.g., Python, Java, Data Science, Cloud, etc.) is a plus.
• Proficiency in CRM tools and MS Office.

Key Performance Indicators (KPIs):

• Monthly/Quarterly sales and admissions targets.
• Student satisfaction and feedback scores.
• Staff retention and productivity.
• Revenue growth YOY.
• Conversion ratio (lead to admission).

Timings: 11am to 8pm

Work Role: in person

Gender: Male only

Salary: 60k to 70k per month

Job Type: Full-time

Pay: Rs60,000.00 - Rs70,000.00 per month

Work Location: In person