1- Open and maintain customer accounts by recording account information
2- Recommend potential products or services to management by collecting customer information and analyzing customer needs
3- Contribute to team effort by accomplishing related results as needed
4- Manage number of incoming calls
5-Identify and assess customers’ needs to achieve satisfaction
6-Keep records of customer interactions, process customer accounts and file documents
7- Use telephones to reach out to customers and qualify account information
8- Managing the company's CRM
9- Putting a positive contribution towards company's sales as a team player.