Job Description

• Build Strategies and content to drive massive organic engagement on all the digital media platforms including Facebook, Youtube, Instagram, Twitter etc
• Responsible for the social monitoring, listening, and moderation activities for SooperChef social communities on multiple platforms.
• Work closely with marketing/communications team, production team, director and other stakeholders to ensure daily community moderation efforts and everyday detailed reporting.

Responsibilities

• Responsible for content creation, monitoring, and execution of strategy on the social networks. Identify emerging technologies and additional social media opportunities.
• Comfortable in doing live shows/sessions/videos on Social Media
• Maximize the integration of social media into existing business practices and enhance the brand on social media platforms while adhering to business standards.
• Act as lead and manage daily community moderation efforts and listening/monitoring activities. Maximize use of community moderation and listening tools; train internal teams on key features. Monitor/listen to digital conversation.
• Reporting on trends, react to current events, and adjust strategy as necessary.
• Provide community analysis and complete data metrics and weekly reporting on various platforms.  Provide insights to team weekly on improving content / “voice” based on community data. 
• Work in conjunction with digital team on digital analytics and reporting projects. Collaborate with Corporate Partnerships and Marketing Activation on digital sponsorship implementation and management.
• All other duties as assigned.

Qualifications

• Bachelor's degree or equivalent experience
• 1-3 years demonstrated success moderating/managing communities for big brands.
• Understanding/experience in social media management across a variety of platforms - Facebook, Twitter, Instagram, Snapchat, YouTube, and LinkedIn.
• Experience reporting / providing insights around social analytics.
• Self-motivated and entrepreneurial spirit.
• Strong interpersonal communication skills.

Knowledge, Skills & Abilities for Success:

• Active social media user with active personal accounts and social presence.
• Strong writing ability, particularly in the context of writing content/posts/updates on social networks and blogs.
• Flexibility both with schedule and responsibilities; evenings and weekends required.
• Ability to work well under strict deadlines and in a high volume environment while juggling multiple projects.