| Job Title: |
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Manager Operations |
| Category: |
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Accounts |
| Total Positions: |
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35+ |
| Job Location: |
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Ahmadpur East,Dera Ghazi Khan,Multan |
| Gender: |
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No Preference |
| Age: |
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28 to 45 years |
| MinimumMaximum Education: |
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BachelorsBachelors |
| Degree Title: |
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MBA/M.Com,MBIT, BBA (Hons) |
| Career Level: |
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Experienced Professional |
| Minimum Experience: |
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6 Years |
| Apply By: |
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Nov 26, 2016 |
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| Job Description: |
This role will be responsible for the overall management of branchless banking operations i.e. compliance with Bank’s policies and procedures as well as SBP/prudential regulations for smooth conduct of Branch less Operations efficiently and consistently, cash management, agent due diligence, creating SOPs and Process flow aligned with the bank and SBP regulatory framework.
ESSENTIAL DUTIES
- Ensure compliance with Bank’s policies and procedures as well as SBP/prudential regulations for smooth conduct of Branch less Operations efficiently and consistently.
- Exercise effective control over cash flows/Agent Cash liquidity/ Cash management along with daily monitoring and reporting to Finance and treasury department against funds holding in the Correspondents Banks.
- To ensure proper record and reconciliation is carried out as per laid down processes on regular basis of account which are under the domain of Branch less Banking.
- Responsible for account opening process of Level 0,1,2,3 accounts.
- To ensure that all physical accounts opening forms processed in the unit are balanced as per system reports and proper recording keeping is being carried out under dual control.
- Investigate and resolve customer complaints and inquiries as per defined standards highlighted by the distribution channel, SRs and other departments with the view that all the KPIs relating to service delivery are maintained at all times.
- Implementation of process related to Mobile Banking Products and Services.
- Identify bottle neck in process flows and product for effectiveness.
- Take ownership of compliance, Audit and self-assessment functions including rectification of all discrepancies. Ensure preparedness of the unit/segment for review and audit by internal/external/SBP Auditors.
- Ensure coaching/training of staff for improved performance.
- Timely and accurate preparation/submission of all returns including KRIs (Key Risk Indicators), Finance, SBP and others regulators.
- Responsible for team management of customer care, reconciliation and cash management units.
EDUCATION & EXPERIENCE
- BBA/MBA from a reputed institute.
- Minimum of 06 years of prior experience in a Microfinance industry with up to 2 years relevant. Experience in managing branchless banking operations.
- Strong written and verbal communication skills.
- Prior hands-on experience of working in branchless banking domain is highly preferable.
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| Required Skills: |
| worked In WASA LDA Lahore as a sub egineer,Mobile Banking |
| Company Information |
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Company Name: Finca Microfinance Bank
Company Description:
pFINCA is a globally recognized microfinance organization working in 5 continents and in 23 countries. FINCA provides financial services to the world's lowest-income entrepreneurs so they can create jobs; build assets and improve their standard of living. In 2013, FINCA acquired a majority share of Kashf Microfinance Bank Ltd. and later in November, the bank was rebranded to "FINCA Microfinance Bank Ltd"./ppFINCA Microfinance Bank Ltd is now in more than 90 cities across Pakistan with over 100 outlets. It is one of the fastest growing financial institutions in Pakistan backed with global expertise. The growing presence in Pakistan across more than 100 cities ensures that access to financial services is at the disposal of every Pakistani. FINCA Microfinance Bank Ltd. not only provides financial solutions to lowest income entrepreneurs of Pakistan but also strive to create a positive social impact through job creation and poverty alleviation. A research study has shown that 1 loan creates a minimum of 3 jobs./ppFINCA Microfinance Bank Ltd is a full service bank established under license by the State Bank of Pakistan. As a member of 1Link, FINCA Microfinance Bank Ltd. gives fund accessibility to its customers 24/7 through more than 7,000 ATMs across Pakistan. Each outlet is fully equipped with the latest banking softwares which provide robust online facilities. Our institution is an Equal Opportunity Employer(EOE) and offers its employees an enabling environment to learn, grow and excel not just in their own area of expertise, but also empowers them to exchange experiences and ideas with peers and supervisors, thereby continuously bringing about innovation and improvement in all facets of our business. Moreover, our well-rounded training program caters to the development needs of employees at all levels to ensure that they get a chance to grow as the institution progresses, and at the same time, our employee engagement initiatives are designed t
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