Ideal candidate should:

• Hold a Masters degree ideally in Human Resource Management
  Have at least 1-2 years of relevant work experience.
• Relationship Management experience and/or HRM Certifications will be an added advantage.

Job Description

• Work with Regional HR and Lead HRBP Commercial and the nationwide team to promote a philosophy of putting customer needs first at every opportunity and to put in place operational excellence initiatives within HR to achieve it.
• Work in partnership with senior management team(s) in order to identify workforce requirements.
• Ensure that the right talent is acquired, managed and developed in the organization using HR systems and processes in collaboration with the line managers.
• Conduct HR Interviews for all Commercial positions.
• Conduct and monitor Employee Engagement Survey and its action plan in respective divisions and measure the success of key initiatives.
• Develop Employee engagement activities to address pain points identified with the help of Line Management and maintain a healthy morale for the client divisions.
• Identify learning gaps and developmental needs and act as a channel to communicate learning needs to appropriate units.
• Measure the effectiveness of the learning programmes provided to the Commercial departments.
• Manage and resolve complex employee relation issues and grievances in a professional and effective manner.
• Conduct effective, thorough and objective investigations when required.
• Consolidate and review HR KPIs in partnership with other HR teams in order to identify required improvements and provide updates on monthly basis.
• Advise line management on policies and procedures and provide effective solutions to cater to business requirements
• Manage reward and recognition processes and tools and ensure utilization for effective results

Essential Skills:

• Sound coaching and counseling skills
• Ability to analyze and think strategically
  Strong communication and interpersonal skills
• Self-driven, motivated and take initiatives to identify and anticipate client needs and make recommendations for implementation.
  

Desirable Skills:

• Ability to plan and organize tasks effectively
• Strong decision making and problem solving skills
• Proficiency in MS Office Suite